Customer Service - Self Storage Manager

Publicstorage; Plymouth (MN); On-site; USD 36,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager who works across multiple locations, combining indoor customer service with outdoor responsibilities. You will assess storage needs, suggest products, and drive sales of packing and moving supplies. Daily inspections ensure unit readiness and inventory accuracy.

You will also manage cash drawers, deposits, and customer payments with reminder calls when needed. The role involves travel between locations using your own vehicle, with mileage

Qualifications

• Experience in customer service and sales environments.
• Ability to handle cash drawers and deposits.
• Comfort with making payments reminders and collections calls.

Responsibilities

• Assess customer storage needs and make product suggestions, including packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability for rental.
• Audit cash drawers and make bank deposits as part of daily duties.
• Help customers stay current with payments and perform reminder/collection calls.

Skills

Customer service

Sales

Cash handling

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage needs and make suggestions, including selling packing and moving supplies. Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent. Auditing cash drawers and making bank deposits are part of the daily business. We help keep our customers current with payments and make reminder and collection calls when required.

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

• mileage reimbursement available

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

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