Customer Service - Self Storage Manager

Publicstorage; Centennial (CO); On-site; USD 39,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple facilities, focusing on customer service, sales, and maintaining rental readiness. You will assess customer needs, propose storage solutions, and assist with selling packing supplies.

Daily duties include unit inspections, cash handling, payment follow-ups, and inter-location travel with mileage reimbursement. A valid driver’s license and the ability to work outdoors as needed are required.

Qualifications

• Experience in customer-service oriented sales environments.
• Ability to carry tasks that involve customer interaction and sales.
• Must have a valid driver’s license and access to a personal vehicle for travel between locations.

Responsibilities

• Assess customer storage needs and propose solutions, including selling packing and moving supplies.
• Perform daily inspections of storage units to confirm inventory and readiness for rental.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Keep customers current with payments and make reminder/collection calls when required.
• Travel between different Public Storage locations as needed; mileage reimbursement available.

Skills

Customer service

Sales experience

Valid driver’s license

Mobility outdoors

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

Ability to transport lift/move items weighing up to 35 pounds

Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.