Customer Service - Self Storage Manager

Public Storage; Pharr (TX); On-site; USD 42,705,600 - 44,083,200; Full time

Benefits offered by this job

Flexible schedules

Full-time benefits

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Sick time

Mileage reimbursement

Performance bonuses

Job summary

Public Storage is seeking Property Managers to work across multiple locations in Texas. The role includes assessing customer storage needs, selling packing supplies, and conducting daily inspections to ensure unit availability.

You will handle cash, deposits, and payment collections while maintaining excellent customer service. This is a full-time position with flexible schedules between 9:30am and 6pm, weekend hours until 5pm.

Qualifications

• Experience in customer service oriented sales environments such as retail, restaurant or service-based companies.
• Must have a valid driver’s license and access to own vehicle for travel between properties.

Responsibilities

• Work independently at multiple locations, spending time both inside and outside.
• Assess customer storage needs and suggest packing/moving supplies.
• Daily storage unit inspections to confirm inventory and availability for rental.
• Auditing cash drawers and making bank deposits as part of daily operations.
• Help customers stay current with payments and make reminder/collection calls when required.

Skills

Customer service

Sales experience

Cash handling

Valid driver’s license

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)