Customer Service - Self Storage Manager

Public Storage; Alamo (TX); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Flexible schedules

Full-time benefits

Medical/Dental/Vision

401k with match

Paid time off

Sick time

Flex spending

Life insurance

Vendor discounts

Mileage reimbursement

Bonuses

Job summary

Public Storage is the self-storage industry leader and Hiring Now. Earn $15.00 per hour with flexible and full-time schedules between 9:30am and 6pm (weekends til 5pm). Benefits include medical, dental, vision, 401k with match, PTO, sick time, and more.

Property Managers travel between locations, with mileage reimbursement and performance-based bonuses. Responsibilities include independent work across locations, assessing customer storage needs, inspecting units, and handling cash deposits and

Qualifications

• Successful candidates come from customer service centered sales environments such as retail, restaurant, fast food or other service-based companies.

Responsibilities

• Work independently at multiple locations, assessing customer storage needs and suggesting packing supplies.
• Perform daily storage unit inspections to ensure inventory and availability.
• Audit cash drawers and handle deposits as part of daily operations.
• Assist customers with payments, reminders, and collections as needed.

Skills

Customer service

Sales

Communication

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)