Customer Service - Self Storage Manager

Public Storage; Antioch (TN); On-site; USD 28,080 - 34,320; Full time

Benefits offered by this job

Flexible schedules

Medical, Dental, Vision insurance

401k with match

Paid time off

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage is seeking Property Managers in Antioch, Tennessee. This role offers flexible and full-time schedules, starting at $15.00 per hour, and includes a comprehensive benefits package for full-time employees.

Responsibilities include assessing customer needs, managing payments, maintaining properties, and performing inspections. Successful candidates will possess customer service experience and must have a valid driver’s license to travel between locations.

Qualifications

• Experience in customer service or sales environments.
• Ability to lift/move items weighing up to 35 pounds.
• Must have a valid driver’s license.

Responsibilities

• Assess customer storage needs and suggest rental options.
• Perform daily inspections of storage units.
• Maintain cleanliness of property and perform daily maintenance tasks.
• Manage customer payments and make collection calls.
• Travel between different property locations.

Skills

Customer service experience

Sales experience

Physical fitness

Valid driver’s license

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)