Customer Service - Self Storage Manager

Publicstorage; Novi (MI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in Novi, MI is seeking a Property Manager who works independently at multiple locations. You will assess customer storage needs and suggest packing and moving supplies while ensuring spaces are ready to rent.

Daily tasks include inspections for inventory and availability, auditing cash drawers, processing deposits, and keeping customers current with payments. You will travel between locations using your own vehicle with mileage reimbursement.

Qualifications

• Experience in customer service–centered sales environments (retail, restaurant, or service).
• Valid driver's license and ability to travel between locations.
• Ability to transport items up to 35 pounds.
• Able to work outdoors up to 50% time and perform daily maintenance tasks.
• Strong communication and cash handling skills.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist with payments reminders and collections when required.
• Work independently at multiple locations.

Skills

Customer service

Sales

Inventory management

Cash handling

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience :

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation :

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.