Customer Service - Self Storage Manager

Public Storage; Brick Township (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

Public Storage is seeking a Property Manager who works independently across multiple locations, both indoors and outdoors, to serve storage customers and maintain units.

You will assess storage needs, suggest packing supplies, conduct daily inspections, handle cash tasks, and support customers with timely payments, including reminders when required.

Qualifications

• Experience in customer service oriented sales environments (retail, restaurant, or service-based roles).
• Must have valid driver's license and access to own vehicle.

Responsibilities

• Provide service at multiple locations independently.
• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to ensure inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and make reminder/collection calls when needed.

Skills

Customer service

Sales

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)