Customer Service - Self Storage Manager

Publicstorage; Milford Charter Township (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Mileage reimbursement

Great Place to Work recognition

Job summary

Public Storage in Michigan is seeking a motivated Property Manager who works independently at multiple locations, assessing storage needs, and guiding customers on solutions to keep spaces ready to rent.

The role includes daily inspections, cash handling, deposits, payments reminders, and occasional travel between properties using your own vehicle (mileage reimbursement). Outdoor work, stairs, lifting up to 35 pounds, and curb appeal maintenance are part of the job.

Qualifications

• Experience in customer service centered sales environments.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily responsibilities.
• Keep customers current with payments and make reminder/collection calls when required.
• Travel between locations using own vehicle; mileage reimbursement available.
• Perform cleaning and maintenance tasks and manage outdoor areas as needed.

Skills

Customer service

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience :

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation :

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.