Customer Service - Self Storage Manager

Public Storage; Pine Hills (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking a Property Manager who can work independently at multiple locations in Florida. You will assess customer storage needs, suggest packing supplies, and manage daily unit inspections to ensure spaces are ready to rent.

You will also audit cash drawers, handle deposits, stay on top of payments, and perform reminder calls as needed. A valid driver's license and own vehicle are required to travel between sites.

Qualifications

• Experience in customer service-based sales environments (retail, hospitality, or similar).
• Ability to upsell products and services related to storage solutions.
• Experience handling cash and basic bookkeeping tasks.

Responsibilities

• Work independently at multiple storage locations to manage daily operations.
• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to ensure inventory is ready to rent.
• Audit cash drawers and process bank deposits.
• Make reminder and collection calls to keep payments current.

Skills

Customer service

Sales

Cash handling

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)