Customer Service - Self Storage Manager

Public Storage; Littleton (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage in Colorado is seeking a Property Manager who works independently across multiple locations, assessing customer storage needs and suggesting packing supplies to meet those needs.

You will perform daily unit inspections to ensure inventory is ready for rental, audit cash drawers, and handle bank deposits as part of daily operations while assisting customers with payments and collections when necessary.

Qualifications

• Customer service and sales oriented demeanor.
• Ability to adapt to fast-paced retail/service environments.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Maintain daily storage unit inspections to confirm inventory and availability for rental.
• Audit cash drawers and perform bank deposits as part of daily operations.
• Assist customers with payments and initiate reminder/collection calls when required.

Skills

Customer service

Sales experience

Mobility

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)