Customer Service - Self Storage Manager

Public Storage; Pottstown (Montgomery County); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Public Storage is looking for a Property Manager to work independently across multiple locations. You will assess storage needs, suggest packing and moving supplies, and ensure units are ready to rent.

The role involves daily inspections, cash handling, and helping customers stay current with payments, including reminder calls as needed.

Qualifications

• Experience in customer service oriented sales environments.
• Strong communication and interpersonal skills.
• Ability to work independently across multiple locations.

Responsibilities

• Assess customer storage needs and suggest options, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability for renting.
• Audit cash drawers and make bank deposits as part of daily operations.
• Help customers stay current with payments and make reminder/collection calls when needed.
• Work independently at multiple locations, indoors and outdoors.

Skills

Customer service

Sales oriented

Retail experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)