Customer Service - Self Storage Manager

Public Storage; Grain Valley (MO); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in Grain Valley, MO seeks a Property Manager to work independently at multiple locations, assess storage needs, and upsell packing and moving supplies. You'll conduct daily unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.

You will also audit cash drawers, handle deposits, and assist customers with payments and follow-up communications. Candidates from retail or service backgrounds who can travel between sites, with a valid driver's

Qualifications

• Customer service experience in retail or service industry.
• Ability to work independently at multiple locations.
• Valid driver's license and access to own vehicle.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Perform daily inspections of storage units to ensure availability.
• Audit cash drawers and process bank deposits.
• Assist customers with payments and reminders/collections when required.

Skills

Customer service

Sales

Independent work

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)