Customer Service - Self Storage Manager

Public Storage; Golden Valley (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, combining indoor and outdoor duties to ensure smooth operations.

You will assess customer storage needs, propose packing and moving supplies, and conduct daily inspections to keep spaces ready for rent. The role involves cash handling, deposits, and keeping accounts current by contacting customers about payments as needed.

Qualifications

• Experience in customer service centered sales environments.
• Background in retail, restaurant, fast food, or service-based roles.

Responsibilities

• Work independently at multiple locations, spending time both indoors and outdoors.
• Assess storage needs and suggest solutions, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability for rental readiness.
• Audit cash drawers and make bank deposits as part of daily duties.
• Encourage timely payments and make reminder/collection calls when required.

Skills

Customer service

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)