Customer Service - Self Storage Manager

Public Storage; Fort Collins (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Public Storage in Fort Collins is seeking a Property Manager to manage multiple locations, assess customer storage needs, and promote packing supplies.

The role includes daily unit inspections, accurate cash handling, and deposits, plus assisting customers with payments and reminders while traveling between sites using your own vehicle.

Qualifications

• Experience in customer service oriented sales environments.
• Experience handling cash and deposits is preferred.
• Ability to communicate clearly with customers and team members.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Daily storage unit inspections to confirm inventory and availability and readiness to rent.
• Auditing cash drawers and making bank deposits.
• Help customers stay current with payments and make reminder/collection calls when required.
• Work independently at multiple locations with travel between sites.

Skills

Customer service

Sales

Cash handling

Inventory management

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)