Customer Service - Self Storage Manager

Public Storage; Chesterfield (MO); Hybrid; USD 38,000 - 50,000; Full time

Job summary

Public Storage is seeking a Property Manager who thrives working independently at multiple locations. You will assess customer storage needs, suggest packing and moving supplies, and help renters choose the right solutions.

Daily tasks include unit inspections to confirm inventory and availability, auditing cash drawers, processing deposits, and keeping customers current with payments. You will travel between sites using your own vehicle.

Qualifications

• Experience in customer service-centered sales environments such as retail, restaurant, or service-based industries.
• Ability to work independently across multiple locations.
• Strong communication and problem-solving abilities to assess needs and advise customers.

Responsibilities

• Our Property Managers work independently at multiple locations, both indoors and outdoors.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and readiness to rent.
• Audit cash drawers and handle bank deposits as part of daily operations.
• Help customers stay current with payments and perform reminder/collection calls when required.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)