Customer Service - Self Storage Manager

Public Storage; Chesterfield (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading self-storage company as a Customer Service - Self Storage Manager. This role involves working independently at various locations, managing customer interactions, and ensuring the smooth operation of storage units. Enjoy flexible schedules and a comprehensive benefits package, including medical, dental, and performance-based bonuses.

Benefits

Flexible schedules

Medical benefits

Dental benefits

Vision benefits

401k with match

Paid time off

Sick time

Life insurance

Mileage reimbursement

Performance-based bonuses

Qualifications

• Customer service experience in retail or service environments required.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and suggest solutions.
• Manage cash drawers and handle payments.

Skills

Customer service

Job description

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Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Benefits

Total Rewards package available to our team:

• Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
• Eligibility for full-time benefits after working an average of 20+ hours, including: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life and accidental death insurance, exclusive vendor discounts
• Mileage reimbursement for travel between properties or work-related tasks
• On-site company housing available at many locations (based on performance and tenure)
• Opportunity to earn performance-based bonuses as a Property Manager

Job Description

• Work independently at multiple locations, both inside and outside
• Assess customer storage needs and suggest solutions, including selling packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Manage cash drawers, make bank deposits, and handle payments and collections

Physical Requirements

• Ability to lift/move items weighing up to 35 pounds
• Walk in/around facilities, including climbing stairs and opening large doors, spending up to 50% of time outdoors
• Perform cleaning and maintenance tasks, including sweeping/mopping and groundskeeping

Qualifications

Experience: Customer service experience in retail, restaurant, fast food, or other service environments

Transportation: Valid driver’s license and own vehicle required; mileage reimbursement available

Additional Information

Public Storage has been recognized as A Great Place to Work, with high rankings in career growth, work culture, diversity, and inclusion.

Apply now to join the #1 team in the self-storage industry!