Customer Service - Self Storage Manager

Public Storage; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join an industry leader in self-storage as a Property Manager, where you will work independently across multiple locations. This role involves assessing customer needs, managing inventory, and ensuring property upkeep. Enjoy a flexible schedule, competitive pay, and a comprehensive benefits package that includes medical, dental, and performance-based bonuses. With a focus on career growth and a positive work culture, this is an exciting opportunity to make a meaningful impact in a supportive environment. If you're ready to take the next step in your career, apply now and be part of a top-rated team!

Benefits

Flexible schedules

Medical, Dental, Vision

401k with match

Paid time off

Company paid life insurance

Mileage reimbursement

On-site company housing

Performance-based bonuses

Qualifications

• Experience in customer service or sales environments is essential.
• Valid driver’s license required for travel between locations.

Responsibilities

• Manage multiple properties and assess customer storage needs.
• Conduct daily inspections and maintain property cleanliness.

Skills

Customer Service

Sales Skills

Communication

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.00 Per Hour

Our Benefits
Total Rewards package available to our team:

• Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other