Customer Service - Self Storage Manager

Public Storage; Grand Rapids (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading self-storage company that values its employees and offers flexible schedules! As a Property Manager, you'll work independently across multiple locations, ensuring customer satisfaction and property maintenance. This role provides a great opportunity for those with a background in customer service or sales. Enjoy competitive pay, a comprehensive benefits package, and the chance to earn performance-based bonuses. Be part of a team recognized for its excellent work culture and commitment to diversity and inclusion.

Benefits

Flexible Schedules

Medical, Dental, Vision Insurance

401k with Match

Paid Time Off

Mileage Reimbursement

Performance-Based Bonuses

Qualifications

• Experience in customer service or sales environments.
• Valid driver's license and personal vehicle required.

Responsibilities

• Manage multiple locations and assess customer storage needs.
• Conduct daily inspections and maintain property appearance.

Skills

Customer Service

Sales

Communication

Education

High School Diploma

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $15.50 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.

Apply Nowfor an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

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