Customer Service – Self Storage Manager

Public Storage; Brownsville, Northern (TX, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Public Storage in Texas seeks a Property Manager to work independently across multiple locations, assessing customer storage needs and recommending packing and moving supplies. You will conduct daily inspections to ensure inventory and accessibility, and help renters secure spaces that are ready to rent.

The role involves auditing cash drawers, handling deposits, and assisting customers with payments, reminders, and collections as needed.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to assess customer storage needs and upsell packing supplies.
• Willingness to travel between multiple locations.

Responsibilities

• Inspect storage units daily to ensure inventory and availability.
• Audit cash drawers and process bank deposits.
• Assist customers with payments, reminders, and collections.
• Transport items and perform cleaning/maintenance tasks.

Skills

Customer service

Sales

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)