Customer Service - Self Storage Manager

Publicstorage; Albuquerque (NM); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Storage is seeking a Property Manager to oversee operations across multiple Albuquerque-area locations. You will assess customer storage needs, suggest packing and moving supplies, and guide renters to choose appropriate units.

Daily duties include unit inspections to verify inventory and readiness to rent, cashiering duties, deposits, and payment reminders or collections as needed. Valid driver's license required.

Qualifications

• Experience in customer service or sales environments.
• Ability to lift items and work outdoors as needed.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Operate at multiple locations with indoor/outdoor duties.
• Inspect storage units daily to ensure inventory and readiness to rent.
• Audit cash drawers and handle bank deposits.
• Assist with payments reminders and collection calls when required.

Skills

Customer service

Sales experience

Job description

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

• Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

• Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More About Us

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

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