Customer Service - Self Storage Manager

Publicstorage; Indianapolis (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Mileage reimbursement

Great place to work recognition

Job summary

Public Storage is hiring a Property Manager to work across multiple Indianapolis-area locations. You will assess customer storage needs, suggest packing and moving supplies, and perform daily unit inspections to ensure inventory is ready to rent.

Responsibilities include auditing cash drawers, processing deposits, and helping customers stay current on payments, including reminder and collection calls when required.

Qualifications

• Experience in customer service centered sales environments.
• Ability to manage payments and process transactions.
• Strong communication and interpersonal skills.

Responsibilities

• Work independently at multiple locations.
• Assess storage needs and upsell packing supplies.
• Conduct daily inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and follow up on overdue accounts.

Skills

Customer service

Sales

Cash handling

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience :

• Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation :

• Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.