Customer Service - Self Storage Manager

Public Storage; Addison (TX); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Public Storage is seeking a Property Manager to operate across multiple sites in Addison, TX. You will assess customer storage needs, recommend packing and moving supplies, and ensure units are ready to rent through daily inspections.

Role includes cash handling, deposits, and keeping customers current on payments with timely reminders. A background in customer-service oriented sales and retail environments is highly valued.

Qualifications

• Experience in customer service centered sales environments.
• Background in retail, restaurant, fast food or other service sectors.
• Ability to assess customer needs and suggest relevant solutions.

Responsibilities

• Our Property Managers work independently at multiple locations, balancing indoor and outdoor tasks.
• Assess customer storage needs and suggest solutions, including selling packing and moving supplies.
• Conduct daily inspections of storage units to confirm inventory and availability for rental.
• Audit cash drawers and handle bank deposits as part of daily duties.
• Keep customers current on payments and perform reminder/collection calls when needed.

Skills

Customer service

Sales

Retail experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)