Customer Service Security Officer

Securitas US Business Unit; Scottsdale (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401K plan

Life insurance

AD&D insurance

Disability insurance

Telemedicine

Paid time off

Uniforms provided

Paid training

Paid weekly

Employee assistance program

DailyPay access

Discounts on childcare

Discounts on pet care

Discounts on vehicles

Discounts on cell phones

Travel discounts

Job summary

Securitas is seeking a Customer Service Security Officer in Scottsdale, AZ to maintain a safe environment by monitoring premises, managing access control, and patrolling diverse sites. You will enforce regulations for client sites and assist employees and visitors with information and directions.

The role requires strong customer service, independent work, and the ability to stay calm in stressful situations. Full-time, on-site position with comprehensive benefits is provided.

Qualifications

• High School Diploma or GED required.
• 18 years of age or older.
• Above average computer/technology skills.
• Security, law enforcement, or military experience a plus.
• Excellent customer service and team leadership skills.
• Ability to work independently and stay calm during stressful situations.
• Willingness to undergo pre-employment screening.
• Attention to detail and vigilance during shift.

Responsibilities

• Provide customer service and information to employees and guests.
• Identify and report safety issues or suspicious activity.
• Monitor premises and enforce post orders.
• Conduct tours of the property.
• Operate access control and security devices.

Skills

Customer service

Team leadership

Attention to detail

Calm under pressure

Independent work

Education

High School Diploma or GED

Tools

Access control systems

Surveillance devices

Job description

Customer Service Security Officer - Full Time

Primary Location: Scottsdale, AZ

Wage:$19.00/HR

TheCustomer Service Security Officer helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order whileenforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

Perks & Benefits:

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.
• Employee Assistance Program.
• DailyPay Access Program!!
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

What You Can Expect:

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to theclient’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Basic Requirements:

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Security, Law Enforcement, or Military experience a plus.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

See a different world.

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.