Customer Service & Scheduling Specialist

Total Mechanical Systems; Plainville (CT); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical, Prescription, Dental, and Vision Insurance

Disability & Term Life Insurance

Matching 401(K) Benefits

Ongoing Training & Development

Paid Holidays

Paid Time Off (PTO)

Job summary

Total Mechanical Systems in Plainville, Connecticut is seeking a Customer Service Representative who is passionate about helping people. This role requires 3-5 years of customer service experience and involves handling a high volume of calls, scheduling, and promoting services. The position is 100% onsite but may have weekend schedules remotely if needed.

Competitive benefits include medical, dental, vision insurance, and a matching 401(K). Apply today and join a company that values its employees as much as its customers!

Qualifications

• 3-5 years of customer service experience, ideally in a call center environment.
• Strong attention to detail and accuracy when entering customer information.
• Excellent phone etiquette and ability to effectively communicate.

Responsibilities

• Handle a high volume of customer calls with professionalism.
• Schedule maintenance calls and respond to customer emails.
• Promote and sell products and services to customers.

Skills

Customer service experience

Attention to detail

Communication skills

Team player

Tech skills

Job description

Total Mechanical Systems in Plainville, Connecticut is seeking a Customer Service Representative who is passionate about helping people. This role requires 3-5 years of customer service experience and involves handling a high volume of calls, scheduling, and promoting services. The position is 100% onsite but may have weekend schedules remotely if needed.

Competitive benefits include medical, dental, vision insurance, and a matching 401(K). Apply today and join a company that values its employees as much as its customers!