Customer Service & Savings Specialist

Coforge; Charleston (WV); On-site; USD 35,000 - 45,000; Full time

Job summary

A technology services company is looking for an Associate Team Member to enhance customer experience through various communication channels. In this full-time role, you will assist customers with service options, negotiate requests, and ensure accuracy in customer interactions. Ideal for entry-level candidates seeking opportunities in customer service and IT services, this position emphasizes patience and tact in handling diverse customer needs.

Qualifications

• Entry-level position requiring effective communication and customer service skills.
• Comfortable working with customers and handling requests.

Responsibilities

• Promoting and saving products and services.
• Providing excellent customer experiences via phone.
• Completing service order requests and informing customers of fees.

Job description

A technology services company is looking for an Associate Team Member to enhance customer experience through various communication channels. In this full-time role, you will assist customers with service options, negotiate requests, and ensure accuracy in customer interactions. Ideal for entry-level candidates seeking opportunities in customer service and IT services, this position emphasizes patience and tact in handling diverse customer needs.