Customer Experience Associate I

Dollar Tree Stores; Milton (FL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate to enhance customer experiences. Responsibilities include assisting customers, managing transactions, ensuring store cleanliness, and maintaining security. Ideal candidates have a high school diploma and prior customer service experience. Strong communication, problem-solving, and organizational skills are essential. This position offers various perks including medical and retirement benefits.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs and meet physical demands.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and work cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure cleanliness throughout the store.

Skills

Customer service

Problem-solving

Communication

Organizational skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A retail company is seeking a Customer Service Associate to enhance customer experiences. Responsibilities include assisting customers, managing transactions, ensuring store cleanliness, and maintaining security. Ideal candidates have a high school diploma and prior customer service experience. Strong communication, problem-solving, and organizational skills are essential. This position offers various perks including medical and retirement benefits.