Customer Service Associate

Buckley Window Corp; Oakland Park (FL); Hybrid; USD 23,488 - 25,044; Full time

Benefits offered by this job

Competitive salary

Flexible scheduling

Employee discounts

Job summary

Buckley Window Corp is seeking a Customer Service Associate in Oakland Park, Florida, to enhance client experiences throughout their project journey. The role involves addressing customer inquiries via phone, email, and in-person, providing detailed information, and promptly resolving issues.

Ideal candidates should possess exceptional communication skills and multitasking abilities and be proficient with CRM software. Competitive pay and flexible scheduling options are offered to support a balanced work-life environment.

Qualifications

• Strong communication skills necessary for addressing customer inquiries.
• Capability to handle multiple tasks efficiently.
• Experience in using CRM software is preferred.

Responsibilities

• Address inquiries from customers via phone, email, and in-person.
• Provide detailed information on products, pricing, and installation processes.
• Assist in resolving customer issues promptly and effectively.

Skills

Exceptional communication and active listening skills

Ability to multitask and manage time effectively

Proficiency with customer relationship management (CRM) software

Job description

Are you someone who loves helping others? Our Customer Service Associates play a critical role in ensuring an outstanding experience for our clients throughout their project journey.

Responsibilities

• Address inquiries from customers via phone, email, and in-person.
• Provide detailed information on products, pricing, and installation processes.
• Assist in resolving customer issues promptly and effectively.

Skills

• Exceptional communication and active listening skills.
• Ability to multitask and manage time effectively.
• Proficiency with customer relationship management (CRM) software.

Benefits

• Competitive salary range from $17.05 - $18.18 per hour
• Flexible scheduling and work-from-home options.
• Employee discounts on products.