Customer Service & Sales Specialist (In-Store & Online)

EMG Acquisition Group; Seaford (DE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

On-the-Job Training

Contests and Bonuses

No Late Evenings

No Sundays

Health Insurance

Paid Time Off

Company Holidays

Direct Deposit

Payroll Advance Program

Job summary

Minute Loan Center is seeking a Customer Service Representative to handle in-store and online client interactions. You will provide friendly service, process loans, and help customers find the best options, while maintaining accuracy and compliance in a fast-paced environment.

We value strong communication skills, the ability to upsell appropriately, and a calm approach under pressure. This role offers on-the-job training, a supportive team, and opportunities for advancement.

Qualifications

• Excellent customer service skills.
• Strong sales skills, including cross-selling.
• Enjoy public contact and working in retail environments.
• Able to work well under pressure and manage multiple tasks.

Responsibilities

• Provide excellent customer service to in-store and online customers.
• Identify and upsell loan opportunities while processing transactions.
• Handle inquiries, resolve issues, and maintain accurate records.

Skills

Customer service

Sales & cross-selling

Public interaction

Under pressure

Problem solving

Education

High School diploma or GED

Job description

Minute Loan Center is seeking a Customer Service Representative to handle in-store and online client interactions. You will provide friendly service, process loans, and help customers find the best options, while maintaining accuracy and compliance in a fast-paced environment.

We value strong communication skills, the ability to upsell appropriately, and a calm approach under pressure. This role offers on-the-job training, a supportive team, and opportunities for advancement.