Customer Service & Sales Rep - Home Improvement

Mr. Handyman of Chester County; Malvern (Chester County); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Monthly performance bonus

Paid time off

Paid vacation after one year

Monday–Friday work environment

Established and growing local business

Job summary

Mr. Handyman of Chester County is hiring a Customer Service & Sales Representative in Malvern, PA. You will be the first impression for homeowners, discussing repair needs, explaining services and pricing, and turning inquiries into scheduled work.

Base pay is $20–$23/hour with a monthly performance bonus up to $600, and a target annual compensation of $45,000–$53,000+. Join a team that values respect, integrity, and customer focus, and grow your skills in sales, scheduling, and home improvement

Qualifications

• Experience in customer service or inside sales preferred.
• Ability to discuss pricing and schedule with customers.
• Strong verbal and written communication skills.
• Detail-oriented with accurate data-entry skills.

Responsibilities

• Answer incoming customer calls professionally.
• Qualify needs and convert inquiries into appointments.
• Explain services and pricing to customers.
• Schedule and dispatch Service Professionals.
• Maintain accurate customer and scheduling data.
• Process payments and related admin tasks.
• Support marketing initiatives.

Skills

Customer service

Inside sales

Scheduling

Communication skills

Multitasking

Data entry

Computer proficiency

Tools

CRM software

Spreadsheets

Office software

Job description

Mr. Handyman of Chester County is hiring a Customer Service & Sales Representative in Malvern, PA. You will be the first impression for homeowners, discussing repair needs, explaining services and pricing, and turning inquiries into scheduled work.

Base pay is $20–$23/hour with a monthly performance bonus up to $600, and a target annual compensation of $45,000–$53,000+. Join a team that values respect, integrity, and customer focus, and grow your skills in sales, scheduling, and home improvement