Customer Service & Sales Coordinator — Growth Path & Bonuses

Ace Handyman Services Roswell; Roswell (GA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Bonus based on performance

Vacation

Performance bonuses

Company credit card

Advancement and growth opportunities

Regular pay reviews

Job summary

Ace Handyman Services Roswell is seeking a Customer Service & Sales Coordinator to educate customers about services, coordinate schedules for craftsmen, and drive the sales process. NO CONSTRUCTION EXPERIENCE REQUIRED, but strong administrative and communication skills are essential to ensure a smooth customer journey.

You will handle inbound/outbound inquiries, assist with pricing and availability, and support material ordering and logistics.

Qualifications

• High school diploma or GED required.
• 3-5 years of administrative assistant/scheduling experience.
• Comfortable with sales (Confident & Joyous).
• Adaptive to technology (MS Office, CRM).
• Excellent office management skills.
• Solid typing skills.
• Great multitasking and prioritization skills.
• Exceptional communication skills.
• Sales and/or Marketing – a basic understanding is a plus.
• QuickBooks Online or other accounting knowledge is a plus.

Responsibilities

• Answer phone within 3 rings when possible.
• Respond to job leads in a timely manner.
• Coordinating the schedule and material ordering for multiple craftsmen and projects.
• Utilizing dispatching & schedule management software.
• Returning customers calls as needed and following up with past customers.
• Performing paperwork and filing duties.
• Assist in solving operational logistics to ensure a smooth customer journey.

Skills

Communication skills

Multitasking

Typing skills

Sales aptitude

Interpersonal skills

Education

High school diploma or GED

Tools

MS Office

CRM

QuickBooks Online

Job description

Ace Handyman Services Roswell is seeking a Customer Service & Sales Coordinator to educate customers about services, coordinate schedules for craftsmen, and drive the sales process. NO CONSTRUCTION EXPERIENCE REQUIRED, but strong administrative and communication skills are essential to ensure a smooth customer journey.

You will handle inbound/outbound inquiries, assist with pricing and availability, and support material ordering and logistics.