Customer Service & Sales Associate - Car Wash Growth Path

Express Wash Concepts; Southfield, Northern (MI, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Unlimited Wash Club membership

Paid vacation

Company-provided uniforms

50% off retail items

Performance-based pay increases

Uniforms provided

Training and development

Job summary

Express Wash Concepts is hiring for a Team Member at Clean Express Auto Wash in Southfield, MI. Starting wage is $15.00 per hour with opportunities to advance as you gain skills and training.

You will help customers choose Unlimited Wash Club plans, upsell add-ons, and contribute to a fast, friendly car-wash experience. Responsibilities include greeting guests, educating on memberships, processing sales at POS, and maintaining safety and quality standards on site.

Qualifications

• Customer-focused service and sales mindset.
• Able to work in a fast-paced outdoor environment.
• Flexible availability including weekends.
• Willingness to learn wash process and equipment.

Responsibilities

• Provide exceptional customer service and promote monthly Unlimited Wash Club.
• Present and upsell car wash packages to customers.
• Greet customers and exceed expectations with first impressions.
• Engage with customers before and after wash to ensure satisfaction.
• Maintain quality checks and safety protocols on site.
• Address escalations calmly and professionally.
• Learn wash process and operate basic retail equipment.
• Assist with other duties as assigned.

Skills

Customer service

Upselling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Express Wash Concepts is hiring for a Team Member at Clean Express Auto Wash in Southfield, MI. Starting wage is $15.00 per hour with opportunities to advance as you gain skills and training.

You will help customers choose Unlimited Wash Club plans, upsell add-ons, and contribute to a fast, friendly car-wash experience. Responsibilities include greeting guests, educating on memberships, processing sales at POS, and maintaining safety and quality standards on site.