Team Member - Clean Express Auto Wash

Express Wash Concepts LLC; United States; On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Pay increases tied to training and skill development

Recognition programs

Ongoing training and professional development

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation

Job summary

Express Wash Concepts LLC is seeking a Team Member to deliver exceptional customer service in a fast-paced environment. In this role, you will educate customers about our Unlimited Wash Club, engage potential buyers, and maintain high-quality service standards.

With a commitment to employee growth, Express Wash provides training and professional development opportunities, along with company benefits such as paid vacation and uniforms. Join us and advance your career in a dynamic team!

Qualifications

• Positive attitude and willingness to take direction.
• Ability to work flexible hours including weekends.
• Stand and move throughout the site in a fast-paced environment.

Responsibilities

• Provide exceptional customer service and focus sales efforts.
• Educate customers on the Unlimited Wash Club benefits.
• Maintain quality assurance through accurate Quality Control checks.

Skills

Customer service

Sales skills

Ability to work flexible hours

Positive attitude

Education

High school diploma or equivalent

Job description

Location: 28740 Mound Rd, Warren, Michigan, 48092

Job Description: Ready to turn a job into a career? Join one of the fastest‑growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed. As part of Express Wash Concepts, one of the region’s fastest‑growing and award‑winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey. At Clean Express Auto Wash, we’re more than just a car wash—we’re committed to delivering fast, eco‑friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond.

Why You’ll Love Working Here

• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company‑provided uniforms
• Paid vacation (per Employee Manual)

Your Role

As a Team member, you will focus on providing exceptional customer service and focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers.

• Educating customers on the benefits of our Unlimited Wash Club
• Greet and exceed customer expectations through long‑lasting first impressions
• Actively engage with customers pre/post wash to ensure 100% satisfaction
• Maintain quality assurance through accurate Quality Control checks
• Comply with all safety protocols and standard operating procedures
• Properly address all customer escalations in a calm and collected manner
• Understand and operate basic functional retail equipment (computer, POS, etc.)
• Pitch our membership when interacting with new customers
• Learn the wash process and equipment to expand the knowledgebase
• Perform other related duties as required and assigned

What You’ll Need to Shine

• High school diploma or equivalent, or current enrollment
• Ability to work flexible hours, including weekends
• Stand and move throughout the site for the entire shift in a fast‑paced environment
• Work outdoors in all weather conditionsLift up to 25 lbs. consistently and up to 50 lbs. occasionally
• Positive attitude, willingness to take direction, and a professional appearance
• Follow safety guidelines and wear the required safety equipment

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

Founded in 2018, Express Wash Concepts is one of the nation’s fastest‑growing express tunnel car wash operators and the parent company of five award‑winning brands. With 130+ locations across six states – and more opening every month – we’ve earned a place on the Inc.5000 list of America’s Fastest Growing Companies for five consecutive years.