Customer Service & Sales Associate

Aqua Vita Spas; Steamboat Springs, Northern (CO, KY); Hybrid; USD 26,000 - 37,000; Part time

Benefits offered by this job

Base pay plus commissions

Partial ski pass to Steamboat

401(k) with employer match

Health insurance

Paid time off

Employee discounts

Job summary

Aqua Vita Spas in Steamboat Springs seeks a Part-Time Customer Service & Sales Associate to join our showroom team. You will handle counter sales, assist customers, and process service requests while delivering outstanding service and product knowledge.

Training is provided, and there are opportunities for career growth and employee discounts. The role requires friendly communication, problem solving, and comfort with a POS system; location is in-person at Central Park Plaza Showroom, with

Qualifications

• Experience in sales or customer service preferred.
• Strong communication skills and ability to resolve concerns.
• Ability to learn water chemistry basics and show product knowledge.

Responsibilities

• Counter sales of hot tub chemicals, filters, parts, and accessories.
• Provide in-store customer support and process work orders.
• Enter water samples into testing machine and explain water chemistry.
• Maintain daily sheets and showroom cleanliness.
• Create quotes and sell hot tub covers.
• Assist with showroom organization.

Skills

Sales experience

Customer service skills

Verbal and written communication

Problem-solving

Tech-savvy; POS

Google Sheets

Excel

Building customer relationships

Tools

POS system

Google Sheets

Excel

Job description

Description

Job Title: Customer Service & Sales Associate

Company: Aqua Vita Spas

Location: Central Park Plaza Showroom, 1815 Central Park Dr.

Salary Range: From $23.00/hour + commission

Schedule: Part-Time Fridays 9am-5:30pm & Saturdays 9:45am-5pm

Job Summary: Steamboat's premier hot tub and sauna business is seeking a motivated Part-Time Customer Service & Sales Associate. While experience is preferred, no hot tub experience is required as we provide top-of-the-line training, and we want to teach you! We offer long-term opportunities for career advancement. Position comes with competitive pay, benefits and employee discounts.

Successful candidates should have superb customer service skills, effective communication and skill in resolving customer concerns and complaints. This role plays a critical frontline function, serving as AVS's first impression for customers.

Benefits:

• Generous compensation plan consisting of base pay plus commissions based on skills and experience
• Partial employer-sponsored ski pass to Steamboat
• Benefits package including 401(k) with employer match, health insurance, paid time off, and HSA contributions with eligible medical plans
• Paid Time Off
• Employee Discounts

What We're Looking For:

• A captivating personality that can connect with people
• Some sales experience
• Outstanding verbal and written communication skills to understand customer needs
• Problem-solving skills and attention to detail
• Tech-savvy and adaptable to using a POS system
• Knowledge of Google Suite (Sheets, Excel) is required
• A commitment to maintaining long-lasting customer relationships and providing top-notch service
• Located in Steamboat Springs or surrounding areas including the Front Range

Responsibilities:

• Counter sales of hot tub chemicals, filters, parts, and accessories
• Customer support in-store for post-service follow-up, customer service, and work order creation
• Receiving and entering water samples into our water testing machine. Understand and explain water chemistry to customers
• Creation and maintenance of daily sheets and reset route sheets when needed
• Quote creation, communication, and sales of hot tub covers
• Maintain showroom organization and cleanliness
• Other responsibilities as assigned by your manager

Ability to Relocate:

• Steamboat Springs, CO 80487: Relocate before starting work (Required)

Work Location: In-person