Customer Service/Sales

The Home Depot; Spring Hill (TN); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

The Home Depot in Spring Hill, TN is hiring for a Customer Service/Sales Associate. You will greet customers, assess their needs, and guide them to solutions while learning product lines. This role emphasizes helpful service, product knowledge, and contributing to a positive shopping experience.

Join a team focused on safety, organization, and customer satisfaction, ensuring shelves are stocked and departments are welcoming for all guests.

Aufgaben

• Greet customers and actively assess their needs to provide tailored assistance.
• Recommend products and close sales to meet department goals.
• Maintain in-stock conditions, keep the area clean, safe, and shop-able.

Jobbeschreibung

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.