Customer Service/Sales

The Home Depot; Souderton (Montgomery County); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

The Home Depot in Souderton, PA is seeking a Customer Service/Sales associate to provide fast, friendly service by actively seeking out customers, assessing their needs, and helping them select products for complete projects.

You will learn our products, greet, qualify, recommend and close sales, maintain in-stock conditions, and keep your department clean and safe while cooperating with store teams.

Formación

• Customer service and sales experience is preferred.
• Greet, qualify, recommend and close sales with customers.
• Learn product information and safety policies to assist customers.

Responsabilidades

• Provide fast, friendly service by actively assisting customers.
• Maintain in-stock conditions, keep areas clean, safe and shop-able.
• Collaborate with department staff and the Manager on Duty.
• Learn products to help customers select complete project solutions.

Conocimientos

Customer service

Sales

Communication

Descripción del empleo

85468BR

Job Description

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments.

Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments.

Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.

Position Purpose:

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.