Customer Service/Sales

The Home Depot; Seattle (WA); On-site; USD 30,996 - 32,373; Part time

Benefits offered by this job

Paid vacation

Paid sick leave

Health coverage

Tuition reimbursement

Job summary

A leading home improvement retailer in Seattle is seeking Customer Service/Sales associates responsible for providing exceptional service to customers and assisting them in product selection. Associates will learn to greet and qualify customers, maintain department standards, and ensure a safe shopping environment. This role offers several pay rates based on position type, along with an array of benefits, including paid leave and medical coverage.

Qualifications

• Ability to provide fast and friendly service.
• Willingness to learn about products and assist customers.
• Commitment to maintaining a safe and clean working environment.

Responsibilities

• Assess customer needs and provide assistance.
• Maintain stock conditions and cleanliness in assigned areas.
• Follow safety policies and report hazards.

Skills

Fast-paced customer service

Friendly communication

Product knowledge

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project.

Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments.

Customer Service/Sales associates maintain the in‑stock condition of assigned areas, and ensure it is clean, shop‑able, and safe.

Each associate is responsible for providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards or unsafe conditions, or reporting them to the Manager on Duty, and working safely so as not to endanger themselves, co‑workers, vendors, or customers.

These associates work in cooperation with their Department Supervisor, other associates in their department, and other departments.

Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental.

Position Types

• Customer Order Specialist – $23.50
• Project Specialist – $23.50
• Service Dept Lead – $23.50
• Sales Associate – $22.50
• Customer Service Associate – $22.50

Benefits

• Paid vacation
• Paid sick leave
• Paid parental leave
• Six paid holidays
• Medical, dental, vision coverage
• Tuition reimbursement
• 401(k) with company match
• Employee Stock Purchase Plan (ESPP)
• Profit‑sharing bonuses
• Other benefits vary based on associate’s salaried/hourly status and full‑time/part‑time status.

Click for more information.

Sick Time – Washington State (Spokane & Tacoma)

• Salary and temporary associates: 1 hour for every 40 hours worked
• Full‑time associates: 1 hour for every 40 hours worked or 4 hours per month, whichever is greater
• Part‑time associates: 1 hour for every 40 hours worked or 2 hours per month, whichever is greater

Sick Time – Seattle

• Salary and temporary associates: 1 hour for every 30 hours worked
• Full‑time associates: 1 hour for every 30 hours worked or 4 hours per month, whichever is greater
• Part‑time associates: 1 hour for every 30 hours worked or 2 hours per month, whichever is greater

Job Posting

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.