Customer Service/Sales

The Home Depot; Sarasota (FL); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

The Home Depot is seeking Customer Service/Sales associates in Sarasota, FL to provide fast, friendly service, greet customers, and assess their needs to sell complete projects. Associates will learn product information and how to greet, qualify, recommend and close sales across departments such as Building Materials, Décor, Electrical, and more.

Responsibilities include maintaining in-stock conditions, keeping the store safe and clean, and following safety policies and completing required

Qualifications

• Customer service experience or aptitude preferred.
• Ability to quickly learn product information.

Responsibilities

• Greet customers, qualify needs, and recommend products.
• Close sales and assist with completing orders.
• Maintain in-stock conditions and keep areas clean, safe, and shop-able.
• Follow safety policies and training; report hazards to management.

Skills

Customer service

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.