Customer Service/Sales

The Home Depot; Murrells Inlet (SC); On-site; USD 26,000 - 36,000; Full time

Job summary

The Home Depot in Murrells Inlet, SC is seeking a Customer Service/Sales associate to deliver fast, friendly service by actively assisting customers with their project needs. You will greet customers, assess requirements, and guide them toward the right products to complete a project.

In this role you will learn product details, maintain in-stock conditions, keep areas clean and safe, and work with supervisors and colleagues across departments to ensure a positive shopping experience for every

Responsibilities

• Greet customers and assess their needs to recommend suitable products.
• Provide information about products to help customers complete purchases.
• Learn product details using company tools and resources.
• Close sales by offering solutions and upselling where appropriate.
• Keep assigned departments in stock and neatly arranged to be shop-able.
• Maintain a safe shopping environment by following safety policies and reporting hazards.
• Collaborate with Department Supervisors and other associates to support store goals.

Job description

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.