Customer Service/Sales

The Home Depot; Riverdale (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Job summary

A leading home improvement retailer in New Jersey is seeking Customer Service/Sales associates to provide fast, friendly service while assisting customers and maintaining the store's safety and cleanliness. Associates will learn how to effectively greet, qualify, and close customers. This role includes benefits like health care, 401K, paid time off, and a success sharing bonus. Candidates should be skilled in customer service and have a passion for helping others.

Qualifications

• Ability to provide fast and friendly service to customers.
• Knowledge of products and how to assist customers with their needs.
• Experience in working safely and following safety policies.

Responsibilities

• Seek out customers to assess their needs and provide assistance.
• Maintain the in-stock condition of assigned areas.
• Work in cooperation with team members and supervisors.

Skills

Customer service skills

Sales skills

Communication skills

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in‑stock condition of assigned areas, and ensure it is clean, shop‑able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely so as not to endanger themselves, co‑workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Job Description

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in‑stock condition of assigned areas, and ensure it is clean, shop‑able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely so as not to endanger themselves, co‑workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.

Job ID

71765BR