Customer Service/Sales

The Home Depot; Cherry Hill Township (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Success sharing bonus

Job summary

A leading home improvement retailer in Cherry Hill Township seeks Customer Service/Sales associates to provide fast and friendly service. Candidates will assist customers with their needs, maintain product knowledge, and ensure a clean and safe shopping environment. The ideal candidate must be able to work collaboratively with team members across departments. The role includes responsibilities in various departments such as Building Materials and Flooring, with a focus on customer satisfaction and safety standards. Benefits include healthcare and paid time off.

Qualifications

• Ability to actively seek out and assist customers.
• Knowledge of product details and project selling.
• Experience in maintaining cleanliness and safety in assigned areas.

Responsibilities

• Provide fast, friendly service to customers.
• Assess customer needs and recommend products.
• Maintain the in-stock condition of assigned areas.
• Collaborate with department staff and safety guidelines to ensure a safe environment.

Skills

Fast and friendly service

Customer assessment

Ability to handle products

Safety awareness

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

81593BR

Job Description

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.