Customer Service/Sales

The Home Depot; Red Bluff (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot in California is hiring Customer Service/Sales associates to provide fast, friendly service by actively engaging customers, assessing their needs, and recommending products to complete projects.

You will learn product details, greet customers, maintain stock, keep the store clean and safe, and collaborate with supervisors and teammates across departments to ensure a smooth shopping experience.

Responsibilities

• Assist customers by identifying needs and recommending products to complete their project
• Greet, qualify, and help customers while maintaining clean, organized departments
• Maintain in-stock conditions, ensure safety and store cleanliness, and report hazards to management

Job description

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.