Customer Service/Sales

Home Depot; Newark (DE); On-site; USD 17,000 - 22,000; Full time

Job summary

Home Depot seeks Customer Service/Sales associates in Newark, DE to deliver fast, friendly service and help customers plan projects. You will greet customers, qualify needs, recommend products, and close sales while ensuring departments stay stocked and safe.

Teamwork with department staff and adherence to safety policies are essential, with opportunities to learn product details and apply them across related departments.

Responsibilities

• Provide fast, friendly service by actively assisting customers and assessing their needs.
• Greet, qualify, recommend and close sales; learn product information to support customer decisions.
• Maintain in-stock conditions, keep areas clean, shop-able, safe, and report hazards as required.
• Collaborate with Department Supervisor and colleagues across departments to fulfill customer requests.

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standard, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.