Customer Service/Sales

Home Depot; Town of Texas (WI); On-site; USD 28,000 - 35,000; Full time

Job summary

Home Depot in Montgomery, AL is seeking a Customer Service/Sales associate to greet customers, assess their needs, and help them find the right products for their projects. You will learn product details using our tools and work to greet, qualify, recommend, and close sales within your department while maintaining clean, safe, and stocked aisles.

This role emphasizes teamwork with supervisors and coworkers across departments to ensure a positive shopping experience for every customer.

Qualifications

• Experience in customer service is preferred.
• Ability to greet and qualify customers and recommend products.
• Willingness to learn about products and departments.

Responsibilities

• Greet customers and assess their needs to provide appropriate recommendations.
• Provide product information to assist sales and help customers select right solutions.
• Maintain in-stock conditions, keep aisles clean, organized, and safe.
• Follow safety policies and training, report hazards to management.

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.