Customer Service/Sales

Home Depot; Fargo (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

A leading home improvement retailer in Fargo, North Dakota, is seeking Customer Service/Sales associates to provide exceptional customer service and assist customers with their projects. Associates will learn to greet, qualify, recommend, and close sales while ensuring a clean and safe environment in various departments. Experience in customer service and product knowledge is preferred.

Qualifications

• Ability to assist customers and understand their needs.
• Knowledge of store products and safety policies.
• Communication skills to interact with customers effectively.

Responsibilities

• Provide fast, friendly service to customers.
• Maintain cleanliness and organization in assigned areas.
• Collaborate with other associates and supervisors.

Skills

Customer service orientation

Product knowledge

Communication skills

Safety awareness

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.