Customer Service/Sales

The Home Depot; Minneapolis (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in Minneapolis is seeking a Customer Service/Sales associate who will greet customers, assess their needs, and provide product information to help complete a purchase. You will learn to qualify, recommend, and close sales across departments, while keeping your area well-stocked, clean, and safe.

You’ll collaborate with department teams to deliver fast, friendly service and reinforce safety policies, training, and standards to ensure a welcoming shopping environment for all

Qualifications

• Foster fast, friendly service by greeting customers and assessing needs.
• Learn product information to help customers complete purchases.
• Greet, qualify, recommend and close sales across departments.

Responsibilities

• Maintain in-stock conditions and keep area clean, safe, and shop-able.
• Follow safety policies, complete required safety training, and report hazards.
• Collaborate with department teammates and other departments to serve customers.

Skills

Customer service

Sales

Job description

84018BR

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.