Customer Service/Sales

The Home Depot; Levittown (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

A major home improvement retailer in Levittown is seeking Customer Service/Sales associates to provide fast and friendly assistance to every customer. In this role, associates will learn to assess customer needs, provide product information, and maintain a clean and safe shopping environment. The ideal candidates will enjoy working with customers and be responsible for various store departments. This position offers the opportunity to grow skills in sales and customer service within a well-known company.

Qualifications

• Ability to provide fast, friendly service to customers.
• Knowledge of products to assist customers effectively.
• Understanding safety policies and maintaining a safe environment.

Responsibilities

• Provide assistance to customers in store departments.
• Maintain in-stock condition of assigned areas.
• Follow all safety policies & standards.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.