Customer Service/Sales

The Home Depot; Howell Township (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health care benefits

401K

ESPP

Paid time off

Success sharing bonus

Job summary

The Home Depot is seeking a Customer Service/Sales Associate in New Jersey to deliver fast, friendly service and help customers choose products for their projects. You will learn product details, greet customers, qualify needs, and close sales while maintaining a clean, safe, and stocked department.

Responsibilities include following safety policies, partnering with supervisors and teammates, and contributing to a positive shopping environment.

Qualifications

• Strong customer service and communication skills.
• Ability to learn product information and explain features clearly.
• Teamwork and adaptability in a retail environment.
• Follow safety policies and procedures at all times.

Responsibilities

• Greet customers, assess needs, and recommend appropriate products or services.
• Close sales and ensure customer satisfaction.
• Keep assigned areas stocked, clean, and safe; report hazards.
• Collaborate with Department Supervisor and other departments as needed.

Skills

Customer service

Sales

Product knowledge

Job description

71833BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.