Customer Service/Sales

The Home Depot; Hillsboro (OR); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

The Home Depot in Hillsboro, OR is seeking Customer Service/Sales associates to provide fast, friendly service by actively seeking out customers, assessing their needs, and guiding them to the right products. You will learn our products, greet, qualify, and close every sale in your department, while also supporting adjacent departments.

You will maintain in-stock conditions, keep areas clean and safe, and follow all safety policies and training.

Responsabilidades

• Greet customers and identify their needs
• Qualify customers and recommend appropriate products
• Close sales and provide information to help customers complete purchases
• Maintain in-stock conditions and keep areas clean, shop-able and safe
• Follow safety policies and complete required training
• Collaborate with department teams and other associates to ensure a positive store environment

Descripción del empleo

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.