Customer Service/Sales

The Home Depot; Grand Prairie (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot in Grand Prairie, TX is seeking Customer Service/Sales associates to deliver fast, friendly service, greet customers, and help with product needs. You will learn product information, assist in recommending items, and strive to close sales while keeping the department stocked, organized, and safe.

You will follow safety policies, complete required safety training, and collaborate with department staff to ensure a welcoming shopping environment for customers in Building Materials,

Qualifications

• Greet customers and assess needs to recommend products.
• Ensure in-stock conditions, cleanliness and safety.
• Follow safety policies and complete safety training.

Responsibilities

• Help customers select items and answer questions to drive sales.
• Maintain department cleanliness, organization, and safety standards.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.