Customer Service/Sales

Home Depot; Boardman Township (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Home Depot is seeking Customer Service/Sales associates to provide fast, friendly service by actively seeking out customers and assessing their needs. You will learn about products using our tools and help customers complete purchases for their projects in a supportive, team environment.

Responsibilities include greeting and qualifying customers, recommending products, and closing sales while maintaining clean, stocked, and safe departments.

Qualifications

• Provide fast, friendly service by assessing customer needs and assisting with decisions.
• Learn about products using our tools and help customers complete purchases for their projects.
• Maintain in-stock conditions, keep the area clean, shop-able and safe for customers and colleagues.

Responsibilities

• Greet customers and qualify their needs, recommend suitable products, and help close sales.
• Keep department areas organized and stocked; ensure safety policies are followed.

Skills

Customer service

Sales

Product knowledge

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $15.50 - $18.50